Privacy policy

At VIYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect the following types of information when you use our website:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details

Order Information

Products purchased
Order history
Shopping preferences

Technical Information

IP address
Browser type
Device information
Website usage data

Marketing Information

Information provided when you subscribe to newsletters, promotional offers, or surveys.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Provide customer support
Improve our products, services, and website
Send order updates and promotional communications (if you opt-in)
Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

Service Providers: Payment gateways, courier services, and IT support providers
Legal Authorities: When required by law or regulatory authorities
Business Transfers: In the event of a merger, acquisition, or sale of company assets

Payment Security

All payments made on our website are processed through secure payment gateways. We do not store your credit card, debit card, or banking details on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve your browsing experience
Remember your preferences and shopping cart
Analyze website performance and traffic

You may choose to disable cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at support@viyastore.in.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

Changes to This Policy

VIYA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@viyastore.in