Terms of service

Welcome to VIYA. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By using this website, you agree to comply with and be bound by these Terms & Conditions.

VIYA reserves the right to modify or update these terms at any time without prior notice. Changes will take effect immediately once posted on this page.

2. Products & Availability

We make every effort to display product images, colors, and descriptions as accurately as possible. However, actual colors may vary depending on device screens.

All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time.

3. Orders & Payments

By placing an order, you confirm that the information provided is accurate and complete.

All payments must be made through the payment methods available on our website. Orders will only be processed once payment has been successfully received.

VIYA reserves the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Payment authorization issues
Errors in product pricing or information
Suspected fraudulent transactions

4. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

VIYA is not responsible for delays caused by courier services or external factors beyond our control.

5. Returns & Refunds

Returns and refunds are handled in accordance with our Return, Refund & Cancellation Policy.

Please review the policy page for complete details regarding return eligibility, refund timelines, and procedures.

6. Intellectual Property

All content available on this website, including but not limited to logos, images, graphics, text, and product designs, is the property of VIYA and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content from this website without prior written permission.

7. User Conduct

You agree not to use this website for any unlawful or prohibited activities.

Users must not attempt to:

Hack, damage, or disrupt the website
Upload harmful or malicious content
Provide false or misleading information

8. Limitation of Liability

VIYA shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased from our website.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Haryana, India.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@viyastore.in